The Terms and Conditions below govern the agreement between you, the client, and us, China Odyssey Tours. By booking a tour with us, you agree to be bound by these Terms and Conditions. Please take the time to read them carefully to ensure you fully understand them prior to booking a trip with us.
1) Within 24 hours of receipt of your inquiry, a China Odyssey Tour travel consultant will contact you and assist you in creating a tour plan that is based on your specific requirements and interests. Your travel consultant will work with you one on one until you are happy with your tour plan.
2) Once you confirm your tour plan (excluding international flight) with us, a 15% deposit will be required to secure your booking. When we have received your deposit and documents, we will secure your reservations. However, for larger groups, the deposit will be of a higher amount based on suppliers fees, such as hotels, airlines etc.
Note: the percentage of deposit may vary when you have international flights booked with us. Kindly consult your travel consultant for more information.
3)We highly recommend you book your tour at least 60 days prior to your preferred departure date to avoid disappointment. Full payment is required 30 days prior to your travel date. We reserve the right to require a higher amount of deposit or an advance payment of the outstanding balance during high season to secure your booking if required.
4) Once your booking is confirmed, your travel consultant will send you a Confirmation Letter to inform you of the booked flights and hotels, as well as other itinerary items in detail.
In the case of an emergency (such as risk or threat of war, riot, civil strife, terrorism, natural or nuclear disaster, fire, adverse weather, transport problems, also see in Force Majeure that is beyond our control and occurs after the issuance of the confirmation letter, China Odyssey Tours reserves the right to make changes and offer you similar alternatives.
Please Note:
Specific terms may apply to some promotions & deals. In such cases, please refer to the detailed terms and conditions specified on the particular promotion page.